AI specialist for business

AI solutions that take on part of the operational workload

We identify high-value processes, connect company data and tools, and build assistants and agents with controlled logic.

PINGUIN / AI WORKFLOWONLINE
CRM DOCS INBOX
AI AGENT CONTEXT CONNECTED
SUPPORT SALES REPORTS
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Request recognized · context verified · action approved

0.8s
HUMAN CONTROL
24/7handling requests APIconnected systems HITLhuman control

Practical AI

Not a technology demo, but a working tool for the team

We start with the task and a measurable outcome. The model, data, integrations and control rules are selected for the specific process.

01

AI audit and roadmap

We analyze processes, time costs and data to prioritize implementation scenarios.

02

Assistants and chatbots

We build assistants that answer from the company knowledge base, documents and operating rules.

03

AI agents

We automate multistep work: find data, decide, update a system and notify the team.

04

Sales and marketing

Lead qualification, proposal preparation, personalized communication and content workflows.

05

Analytics and reports

We combine metrics from multiple sources, explain changes and prepare recurring reports.

06

Integrations and control

We connect CRM, ERP, email and messengers, then add evaluations, permissions and action logs.

Use cases

Where AI creates a tangible business result

We choose processes with repeatable actions, sufficient data and a clear quality criterion.

Customer support

Answers, ticket classification, solution search and escalation of complex cases to an operator.

01

Sales

Lead qualification, response preparation, CRM updates and next actions for managers.

02

Knowledge base

Search across documents, regulations, catalogs and internal materials with source references.

03

Operations

Processing requests, documents and tasks while synchronizing data between systems.

04

Content

Drafts, content adaptation, localization and tone-of-voice checks.

05

Analytics

Recurring reports, anomaly explanations and fast answers based on business data.

06

AI stack

A flexible architecture without lock-in to one service

We combine models, orchestration, data retrieval and communication channels around the task, budget and security requirements.

01

Models

OAOpenAIGMGeminiCLClaudeLMLlama
02

Orchestration

APIResponses APILCLangChainN8n8nMKMakePYPythonNDNode.js
03

Data and RAG

PGPostgreSQLPVpgvectorQDQdrantPCPineconeRDRedisS3S3
04

Systems and channels

CRMCRM / ERPTGTelegramWAWhatsAppSLSlackEMEmailGDGoogle Drive

Implementation stages

From a candidate process to controlled work inside the team

We first prove value in a focused scenario, then connect systems, add evaluations and scale.

  1. 01

    Process audit

    We study tasks, data, roles, risks and current time costs.

  2. 02

    Prioritization

    We choose a scenario with measurable impact and a realistic launch path.

  3. 03

    Prototype

    We quickly test answer quality and logic on real examples.

  4. 04

    Data and integrations

    We connect sources, tools and access permissions.

  5. 05

    Evaluation and security

    We test quality, action boundaries, failure cases and human oversight.

  6. 06

    Launch and growth

    We train the team, monitor production work and improve scenarios.

Control

Automation must remain predictable

We define access rules, approval for critical actions, quality evaluation and transparent system logs.

Human approval

Critical operations are executed only after confirmation by a responsible person.

Roles and access

The agent sees only permitted data and can use only explicitly allowed tools.

Quality evaluation

Test sets reveal accuracy, stability and regressions after every change.

Monitoring and logs

We record requests, actions, errors, cost and quality metrics for further optimization.

Next step

Let us find the process where AI creates value in its first version

Describe a recurring task, available data and the desired outcome. We will propose a realistic pilot and success criteria.

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