Technical foundation for business

We keep your website healthy and develop it systematically

We take responsibility for stability, security, performance and post-launch changes. We support both our own and third-party projects under a transparent operating model.

Move the website to support How we work

PROJECT CONTROLLIVE

STATUSSTABLE

UPTIMEMONITOREDBACKUPVERIFIEDRELEASECONTROLLED

WEBSITEONLINE SERVERHEALTHY DATABASESYNC SECURITYACTIVE

P1INCIDENTIN WORK P2IMPROVEMENTPLANNED P3NEW FEATUREBACKLOG

MONITORING / ACTIVE

SLAagreed service rules 1 TEAMsingle accountability 360°technology and growth

Area of responsibility

We do more than fix bugs: we keep the product under control

Support combines daily technical work with development driven by business priorities. You see project health, the task queue and the result of every change.

Incidents and defects

We diagnose failures, restore critical journeys, identify the root cause and prevent recurrence.

Security and updates

We manage CMS, modules, dependencies, access, certificates and vulnerabilities without chaotic updates.

Backups

We configure file and database backups, verify their integrity and test the recovery path.

Performance and stability

We optimize Core Web Vitals, queries, cache, images, servers and behavior under load.

Integrations

We maintain payments, delivery, CRM, ERP, APIs, marketplaces and data exchange.

Content and new sections

We add pages, products, languages, campaigns and visual content without breaking the system.

SEO and analytics

We monitor indexing, technical errors, GA4/GTM events, conversions and data quality.

Feature development

We design and release new capabilities in short, controlled iterations.

Engagement model

We join at the level your business needs right now

Start with an audit, hand over recurring support or build a permanent development team. Scope and priorities can change over time.

START

Audit and stabilization

We examine an unfamiliar project, document risks and critical issues, and define a safe takeover plan.

For switching from another contractor

CARE

Ongoing support

Monitoring, backups, fixes, updates and small planned improvements.

For stable daily operation

GROWTH

Support and growth

We combine technical care with design, development, SEO, analytics and new features.

For continuous product growth

TEAM

Dedicated team

We assign a manager and relevant specialists, working in sprints from one shared backlog.

For a large continuous workload

SLA and priorities

Every request has a priority, an owner and a control deadline

Before we start, we agree communication channels, working hours, response times and escalation rules. Exact parameters are recorded in the contract for your project.

CRITICAL

Sales or a critical process has stopped

The site is unavailable, or payment, checkout or a critical integration is not working.

Immediate escalation

HIGH

A function is working incorrectly

The issue affects some users or processes, but a temporary workaround is available.

Priority queue

PLANNED

Planned change or development

New sections, automation, design, optimization and tasks without emergency impact.

Sprint planning

Responsible managerSingle task channelHistory and reportingIncident escalation

Operating cycle

From the first audit to a predictable pace of development

First we regain control of the technical foundation, then create a rhythm in which urgent issues do not displace important growth.

01
Audit
Code, server, CMS, access, integrations, analytics and accumulated issues.
02
Protection
Backups, staging environment, monitoring and access control.
03
Backlog
We combine tasks, assess impact and agree priorities.
04
Delivery
Development, content, design, SEO and integrations at an agreed pace.
05
QA and release
We test changes separately, perform a controlled release and verify the result.
06
Report and plan
We show completed work, time spent, metrics and next priorities.

Third-party or legacy project

We can take over a website we did not build

We do not insist on rewriting everything. First we assess the actual condition, separate critical risks from desirable improvements and propose a transition plan without stopping the business.

Request an initial audit

Code and architecture review Server and backup audit Map of integrations and external services Security and access review List of urgent fixes Stabilization and growth plan

Technology

We work with popular CMS platforms and modern custom stacks

We support content websites, e-commerce, proprietary systems and complex integrations. For unfamiliar technology, we honestly assess takeover feasibility after an audit.

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Starting the engagement

Let us begin with a short conversation about your website

Describe the technology, current issues and preferred working model. We request access only after agreement, perform an initial assessment and propose a clear onboarding plan.

Discuss support